Outsourcing Myths

Perception: Outsourcing lacks control due to distance and different time zones.

Reality: Outsourcing is conducted on a real-time 24/7 basis with IT infrastructure rendering distance and time almost irrelevant. Eximius BPO methodologies give clients an ability to exercise control, monitor progress and provide feedback.

Perception: Offshore outsourcing is unreliable

Reality: Worldwide Business Process Outsourcing is approximately a US$500 billion industry with a growth rate of 11%. (Source: IDC) Outsourcing is an established practice and almost a necessity for many businesses to compete.

Perception: Data Security is at risk

Reality: With proper precautions and procedures, data security can be addressed. Eximius BPO understands information confidentiality and security issues and formulates a personnel and infrastructure solution based on the clients requirements.

Perception: Cultures are different.

Reality: The Philippines is the 3rd largest English-speaking country. Surprisingly cosmopolitan with 94% literacy and 70% English fluency, the population of 80 million has a strong affinity and long standing ties to Western culture. The international background of our people is a good illustration of this.

Perception: Physical Security is an issue with travel advisories to the Philippines.

Reality: Security is a global issue not isolated to any single country. Companies such as Intel, Texas Instruments, Procter & Gamble, Citibank, Caltex, James Martin and Bechtel have successfully established shared resource centers in the Philippines. The Philippines offers excellent quality of life – with year-round tropical climate, beaches and golf courses to go with the modern conveniences of good schools, shopping malls, hotels and restaurants.