A lease administration and software solutions firm was experiencing stressful growing pains. Understaffed and challenged to meet client demands, the company turned to Eximius BPO. Responding quickly, a team of dedicated specialists was put in place to support the company's existing staff, improve productivity and bottom line results.
“We needed to find a cost-effective, scalable solution to our abstracting and lease administration support needs in order to expand our ability to bring larger clients on board quickly or to start up multiple clients concurrently. We considered outsourcing options, and chose Eximius BPO. They got up to speed very quickly and have been able to consistently provide quality work. More importantly, they have consistently delivered on all of their claims over the last few years.”
A consulting resource specializing in due diligence work required a sustainable solution to support high-value analysis and meet critical deadlines. They required a provider that could adapt to their processes and ensure consistently accurate and reliable data.
“Eximius demonstrated a full understanding of lease abstracting. That, coupled with a strong command of both the English language and U.S. lease administration best practices, plus their flexibility in scaling up to meet even the largest projects, made working with them an easy decison. We've built a personal relationship with our Eximius team."
A major retailer called upon Eximius to abstract all its new leases directly into its software system, along with updating and auditing all its existing leases. The assignment also requested support of all lease administrative work for its internal real estate administration team as compliance issues were costing the company millions of dollars.
“Our primary considerations were accuracy and promptness of work. Sustainability, security and technology, effective communication and price were critical. Eximius offered a great business process. We consider them a valuable extension of our lease administration department.”